Terms & Conditions

TERMS & CONDITIONS FOR OUR DEMO RACQUET PROGRAM

We charge £40 per demo racquet for a one-week rental (£28 with your own strings)

A late fee of £8 per day will be charged for the next 14 days, which will be deducted from your deposit, the same as your demo fee.

Non-returned racquets after 14 days
Should a racquet not be returned after 7 days, you will be sent a reminder. In any non-returned instance after 14 days in total, a claim for the full recommended retail price of the racquet(s) will be issued.

All our demos are a grip size 2 and/or 3. You are welcome to add an overgrip to the racquet whilst you have it.
If the strings break, simply return the racquet to us for restringing - you will not be charged for that.  String breakages are an unavoidable part of racquet sports.

In any case, DO NOT attempt  TO RESTRING the racquet yourself, as this may result in an additional restringing fee.

Frame breakages are your responsibility unless they are due to a manufacturing fault. In the unlikely situation that the frame breaks, please return it to us. We will return it to the manufacturer for checking. If they do not replace it, we will charge you the cost of a new demo racket. We will need the broken racket returned to us in any instance.